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You name it May 27, 2009

Posted by davidjdahl in Feedback.
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So, we have this page of websites that can be used as reference sources (http://cooklibrary.towson.edu/referenceShelf.cfm).  It has links to online dictionaries, thesauri, biographical info, and much more.  What should we call it?  The name has to suggest what it is.

Vote for one or offer your own suggestion.

Data for me, data for you… April 3, 2009

Posted by davidjdahl in Assessment, Feedback.
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We’ve collected a lot, or should I say A LOT, of data from all of you (thanks!).  This data is now available for your viewing pleasure.  Feel free to take a look.  We’ve analyzed and interpreted the data, but we’d be interested in your interpretations as well, so please post your comments.

Here’s some of what we’ve observed:

  • Research databases, journals/periodicals, library catalogs, citing sources are the most used links on our site, so those should probably be easy to find and access.
  • You would like a more visually engaging website (i.e. less text, more images).
  • You would like access to electronic resources to be easier from off-campus.

Look forward to some basic sketches/prototypes making their way to the blog soon!

All out of (card) sorts… February 20, 2009

Posted by davidjdahl in Activity, Assessment, Feedback.
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How would you organize the library’s website? Four groups stepped up to answer this challenging question on Feb. 19th. Amongst the participants were students, faculty, and library staff, working in groups to organize 85 items (represented by notecards) that appear (or will appear) on the library’s soon-to-be-redesigned website into 4 or 5 categories. Simple enough, right? Turns out, it’s harder than it looks.

A group works to put all of their cards into categories

A group works to put all of their cards into categories

Participants were given approximately 40 minutes to organize the cards and assign a label to the categories into which they grouped the cards. Then, using colored stickers, they were given 20 minutes to indicate their confidence level that the card belonged in the category in which they placed it. I can’t wait to see what they came up with and share the results with everyone.

Participants begin the sorting of cards

Participants begin the sorting of cards

The library website committee, including myself, would like to express our deep gratitude to all those who participated in this not-so-easy activity. Participants engaged in thoughtful discussion during the process and were key to the events success. From what I heard, everyone enjoyed the process as well. (I suppose the free food may have had something to do with that.)

Wish you had participated???

Lucky for you, we’re not done getting your opinions, suggestions, and comments. We will be conducting more usability tests in March and April based on our initial prototypes of the website. If you’re interested in participating, drop me an email.

Until then, you are always welcome to post your comments on our blog.

Thanks for the feedback! January 14, 2009

Posted by Cook Library in Assessment, Feedback.
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November and December were busy gathering feedback from faculty and students.  Faculty members participated in a focus group and we had 94 students respond to a web site user survey!  Thanks to everybody who participated. If you missed the chance, there’s more opportunities to get involved.

You can always give your feedback at cookredesign.uservoice.com

We are going through the data and looking at a new design with your comments and suggestions in mind.  Your next opportunity to participate is to be a member of the usability study team. The usability study team will give feedback on a new site design.

Some of you already said yes! we want to participate.  Someone from the web redesign team will be in touch after the semester starts with more info.  You’ll be thanked for your time and effort with a thank you gift.

Interested?  Email cookredesign and let us know.

user input please! October 9, 2008

Posted by Cook Library in Assessment, Feedback.
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Ok, we really need your input. We’ve created a bunch of ways for you to give us your thoughts and ideas. They are:

This blog – comments your ideas and suggestions here.

Critique our current home page – tell us what you like on the home page.

Feedback Forum– use this forum to share your suggestions.

Student web site survey – sometime in November we’re gonna ask 100 students to take 20 minutes and do a love it/hate it / this is what I want! survey. Watch for announcements, be one of the first 100 students and tell us! Participants can register to win a $50 Target gift card. Refreshments will be provided.

Focus groups – this will be about 2 hours of your valuable time. It will include faculty, students, and staff. Here we will ask more in depth questions about the style and content of a library web site that will make you use the site. There will be food!  Interested ? – email and let us know

Online surveys – as time goes on, we will be creating site components and will ask for your feedback. Look for links here and on the library web site to participate.